I .Ask and answer the following questions in pairs.
1.Who made the telephone call?
2. Who was Anna Brown?
3. Who did she want to speak to?
4. Was the manager in for the moment?
5. When would the manager come back?
6. What did Tang advise Anna Brown to do?
7. Could she call back before eleven? Why not?
8. She could call Mr. Pan on the plain, couldn’t she?
8. She could call Mr. Pan on the plain, couldn’t she?
9. What did she ask Tang to do then?
10. Anna Brown wanted to leave a message, didn’t she ?
11. What was the message about?
12. Anna Brown didn’t agree to Mr. Pan’s proposal, did she?
13. Whay else did Anna Brown ask Tang to do?
14. Could it be done easily?
II. Fill in the blanks with propositions or adverbs.
1. Thank you ________ everything you’ve done.
2. Sorry, Mr. Zhang isn’t ______. Will you call again at ten?
3. There’s a bell ______ the desk.
4. They are very considerate. They’ve thought _____ everything.
5. It’s pleasure to be ______ help.
6. You can get a city map ______ the service counter downstairs.
7. They’re leaving ______ London next week.
8. She’ll be basck ______ an hour.
9. You’re wanted _____ the phone, Mr. Smith.
10. She’s agreed _____ our quotation.
III. Complete the following dialogues.
1. A: This is Textile Import and Export Corporation.
B: _________?
A: Hold the line, please.
B: That’s to bad.
A: ________?
B: I’m afraid I won’t be free this afternoon.
A: _________?
B: That’s very kind of you. Please just tell Mr. Zhang to go and meet Mr. Smith
At the airport tomorrow morning. Mr. Smith will arrive at 9 o’clock.
A: __________?
B: That’s all.
2. Mrs. Hobbs: _____?
Zhang: Yes, Customer Service. Can I help you?
Mrs. Hobbs: __________, please.
Zhang: Mr. Wang is out now. _______, please?
Mrs. Hobbs: This is Hobbs from the ABC Company. May I …
Zhang: Sorry to interrupt. What did you say your name is?
Mrs. Hobbs: _________.
Zhang: I can’t hear you. __________? Mrs. Hobbs from the ABC Company?
I see.
Mrs. Hobbs: You know, Mr. Wang and I are going to have a talk this evening. Now I have to tell him I won’t be free this evening. I’m very sorry for it.
Zhang: Well, I’ll tell him about it. Anything else?
Mrs. Hobbs: ______.
Zhang: That’s al right. Good-bye then.
IV. Translate the following.
總機：喂，這里是四方進出口公司。您是哪一位？
張敏：我是張敏。我要和李秘書說話。
總機：請別掛，我給你接她辦公室……對不起，她辦公室沒人。
張敏：那么請給我接劉麗，606分機。
（接線員接606分機）
劉麗：我是劉麗。愿意為您效勞。
張敏：嗨，劉麗。我是張敏。
劉麗：張敏，你好嗎？
張敏：不太好。我感冒了。有點發燒，還咳嗽。昨晚一夜也沒睡好。
劉麗：真是的。
張敏：不過也不太嚴重。只是今天不能來上班了。醫生說我得休息幾天，
待在家中。麻煩你告訴李秘書好嗎？
劉麗：行。待會兒我把這情況告訴她。自己當心點，好好休息。
張敏：謝謝。我會注意的。再見。
