The case is too serious to be overlooked. I demand a full refund of the amount paid.

--Just be patient, please.

How long are you going to keep me waiting?

--Just be patient, please. Thesethings take time.

When will you finish the typing and give me the invoice?

--Just be patient, please. I’ll be through in no time.

Are you going to give me a reply or not?

--Just be patient, please. Don’t you see we’re talking over it with the manager?

II. won’t you sit down and tell us the whole story first?

--well, it’s like this.

Won’t you go and have a look?

--Sure I will.

Won’t you come and join our party?

-With pleasure.

Won’t you go over the contract?

--I’ve already gone over it.

III. we have to lodge a claim against you fro inferior quality.

  --Could you tell us the exact cause of the inferior quality?

  We have to lodge a claim against you for short weight.

--Could you tell us the exact cause of the short weight?

We have to lodge a claim against you for damage in transit.

--Could you tell us the exact cause of the damage?

We have to lodge a claim against you for poor packing.

--Could you tell us the extent of it?

IV. the damage must have taken place during transit.

  --Do you really think so?

  The goods must have got lost during transit.

  Doyou really think so?

  The shortage must have happened before loading.

  --I wouldn’t go along with you on that.

  The goods must have been delayed in transit.

--Very probably.

V. we suggest you approach the shipping company or the insurance company for compensation.

  --I think I’ll take your advice.

We suggset you have the goods covered against breakage.

 --I think I’ll take your advice.

He suggested that we should leave early for the airport.

--I think we’d better take his advice.

I suggest you get in touch with the Light Industrial products Import & Export Corporation for this commodity.

--Thank you for your advice.