如果是電話預訂，則可以說:I’m calling from New York. I’d like to book a room in your hotel.
接待員（receptionist）會問你：What kind of room would you like, sir? We have single rooms, double rooms, suites(套間)and Deluxe suites(豪華套間)in Japanese, British, Roman, French and presidential styles.
在選擇一種房間后，接待員會問清你的名字，入住和離開的時間。等到他說：All right. You’ll be expected to be here then.
你的預訂就算大功告成了。
當然你也可以自己主動詢問接待員有關房間的情況，例如：
I’d like to book a single room with shower for Mr. George Smith.
How much do you charge for a single room with breakfast?
入住的開場白通常是這樣的：Hello, I’d like to check in please.(你好，我想入住貴酒店。)
酒店工作人員（hotel staff）會詢問你的名字及退房時間：Ok, Are you checking out tomorrow?(好的，您是明天退房嗎？)
他可能還會問你是否需要喚醒服務（wake up call）。
你可以根據(jù)自己的需要提出要求：Yes please. At 6.30am.(是的，請在早上6.30喚醒我。)
接下來他會告訴你房間號：Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.(好的，您的房間號碼是五層的502房間。早餐是早晨6.30到9點。祝您入住愉快。)
如果是通過電話預定，那在入住時就要首先自報姓名：Good evening, I have a reservation under the name of Tomlinson.(晚上好，我有預定，名字是Tomlinson. Hotel。)
得到hotel staff的確認后，他可能會問：Can I take a credit card for the deposit?(我能用您的信用卡劃賬押金嗎？)
最后他通常會確認你的房間鑰匙，還會提醒你退房的時間：Here’s your key. Your room is on 7th floor and on the left. Room 781. Check out is at 12 noon.(這是您的房間鑰匙。您的房間在7層左側，房間號781。退房需要在中午12點之前。)
